B2B Maritime S.A., a company dedicated to providing maritime agency service, we assume the commitment to continuously improve our Quality system, fully oriented to the satisfaction of our customers, providing a professional service and complying with the national and international regulations that govern Foreign Trade activity.
To guarantee a constant quality growth of our services, B2B Maritime S.A. is committed to fulfill with the following goals:
- Maintain full customer satisfaction, meet their requirements, based on the identification, interpretation, and solution of business needs.
- Carefully plan each operation with the objective of fulfilling the services effectively, optimizing competitiveness and achieving customer loyalty.
- To have in force a process of continuous improvement of our organization, seeking excellence in our human resources and the permanent adaptation to new requirements, both our own, as well as legal or from our clients.
- Stimulate the personal and professional growth of our employees, based on an integrated and enriching work environment. Strengthen the individual contribution of each member with training and technological resources, coordinating these contributions towards a common goal.
- Achieve, through the exhaustive monitoring of each operation, comply with high effectiveness the execution of the services we provide. so that the services provided to our clients reach the highest standard of quality.
- Do not use child labor in your internal and contracted processes.
- Exclude coercion and harassment in relationships with your workers.
- Non-discrimination based on race, religion, age, nationality, social or ethnic origin, sexual orientation, gender, political opinion, or disability in different areas.
- Do not use forced or involuntary labor, slave labor or any other form of forced labor.
All members of the B2B Maritime S.A. directory demonstrate its leadership and commitment being the main drivers of the Quality Management System. As well as making available the necessary resources so that this policy is known, understood, and put into practice by all levels of the organization on a permanent basis.
Matias Basso
President
